Company : nopAccelerate

Location : Surat

Job Role : Back Office Executive

Experience : Freshers

Qualification : Any Graduate

Last Date : ASAP

About Company :

nopAccelerate is an initiative by Xcellence-IT, a professional web solutions company. Xcellence-IT is a global IT solutions company providing innovative, best-in-class consulting, IT solutions and Outsourcing services. Commitment to quality, professional approach and focus on providing exceptional value to our customers are the things that make us special.

Job Description :

1. Handling entire Back office.

2. Make telephone calls to prospects.

3. Keep accurate and detailed records of calls made and results achieved.

4. Should be able to work with a Team.

5. Manage Records details.

6. Excellent communication skills and strong telephone manner.

Candidate Profile:

Qualification: Any Graduate

Required Skills:

1. Process Skills: Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.

2. Behavioural Skills: Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player. Operating the computer, OS and Knowledge base navigation, MS Office, Data Entry

3. Language known: Hindi, English

4. Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.

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