Company : nopAccelerate
Location : Surat
Job Role : Back Office Executive
Experience : Freshers
Qualification : Any Graduate
Last Date : ASAP
About Company :nopAccelerate is an initiative by Xcellence-IT, a professional web solutions company. Xcellence-IT is a global IT solutions company providing innovative, best-in-class consulting, IT solutions and Outsourcing services. Commitment to quality, professional approach and focus on providing exceptional value to our customers are the things that make us special.
Job Description :
1. Handling entire Back office.
2. Make telephone calls to prospects.
3. Keep accurate and detailed records of calls made and results achieved.
4. Should be able to work with a Team.
5. Manage Records details.
6. Excellent communication skills and strong telephone manner.
Qualification: Any Graduate
1. Process Skills: Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.
2. Behavioural Skills: Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player. Operating the computer, OS and Knowledge base navigation, MS Office, Data Entry
3. Language known: Hindi, English
4. Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.