Company : Bill Junction
Location : Across India
Job Role : Customer Service Executive
Experience : 0 - 1 yrs
Qualification : Any Graduate
Last Date : ASAP
About Company :Billjunction .com – a utility bill payment service , is a product offered through TechProcess. TechProcess Solutions Limited (TPSL) is a leading service provider of transaction processing, data processing, document management and software solutions in India. TechProcess provides customized services to over 200 organizations in the Insurance, Banking, Mutual Fund, Telecom and Retail space.
Job Description :
1. Provide total customer satisfaction through handling of customer queries/ grievances through telephone calls/ front desk/etc.
2. Coordinate with backend support staff to provide timely solutions to all customers and enhance the satisfaction levels of all customers.
Qualification: Graduates with 0 - 1 years of experience
1. Should be fluent in English as well as Hindi.
2. Excellent communication skills.
3. Basic Computer (MS Office) knowledge.
4. Should have the temperament and inclination for customer service.