Company : The Logic Factory
Location : Ahmedabad
Job Role : Software Support Engineer
Experience : 1 - 3 yrs
Qualification : BCA/Diploma
Last Date : ASAP
About Company :The Logic Factory specializes in developing advanced software solutions for customers in various industries such as Logistics, Maritime, Aviation, Metals and Manufacturing. The Logic Factory is your partner for planning, optimization and other smart software solutions.
Job Description :
1. As a Software/Network Support Engineer you will be responsible to provide first line technical support to our customers.
2. You will also be expected to work closely with our development team and customers to understand the issue or new requirements.
3. You will grow your industrial knowledge as well as technical knowledge at a tremendous tempo.
Candidate Profile:Education: BCA or Diploma in Computer Engineering with sound interest on software/network support rol
Experience: Between 1 to 3 years of professional software support experience, including identifying issues raised by customers and responding to our customers with satisfactory solutions
1. Able of maintaining and configuring VMWare/Windows based infrastructures
2. You will be responsible to do detailed troubleshooting and suggest work around to get the customers’ systems up and running
3. Strong communication skills, fluency in English is a MUST